Please read the following important points before proceeding with your purchase.
Courier fee’s – We endeavour to keep them as low as possible, and will courier multiple items combined if it is worthwhile.
Goods purchased and used for commercial or business use are not subject to the NZ Consumer Guarantees Act.
Warranty: Generally this is 12 months manufacturers warranty (unless otherwise specified) commencing from the date of customer purchase, covering faulty materials and faulty/poor workmanship.
Damage caused by deliberate or accidental misuse or modification will not be covered by the warranty. The warranty decision is at the sole discretion of the supplier whether to repair or replace any faulty item covered by the warranty. Any rights under the NZ Consumer Guarantees Act also apply.
Additional shipping costs due to incorrect fit (eg boots) will be invoiced to the customer as cost price, should there be a requirement to return and replace with an alternative size.
SPLITN2.COM (Aotearoa Back Country Developments Limited) is a service focused company , we aim to present only the highest quality goods to you the customer, and we want you the customer to be very satisfied with your purchase. We will be reasonable in working to resolve warranty or any other customer concerns fairly and in accordance with NZ law.
Thanks, Richard Harcourt